Privacy Policy

You can trust us

We understand that with any website where you order goods online, there is a risk of your information falling into the wrong hands. That’s why we felt it was important to explain our privacy policy to you, so you can order our top quality vaping products with the peace of mind that your transaction is completely secure. We would also like to point out that you have a choice about how your details are used.

 

What do we collect?

On certain pages on this site, we collect some information, for example when you make an order or sign up to a mailing list. This is what we gather:

• Name
• Address
• Email address
• Phone number

We would also collect the details of a third party if you order a gift for someone else. This would be their name, address and phone number.

 

How do we use it?

Rest assured that we would never pass your details on to someone else except for the purpose of completing your order. So the only other people who would receive them are the shipping company.

We only use your email to answer your correspondence or get in touch with news of special offers, if you have requested it. We do share some information with advertisers about how many people have visited a certain page or registered to receive offers, but we would never pass on any personal identifying information.

Also note that we would not use your information in any other way without giving you the chance to opt out of such a process.

 

Your data is secure

We never retain your credit and debit card details. Our website is fully secure and protected against unauthorised collection of information.

 

An open door policy

You can see exactly what information we hold about you at any time simply by picking up the phone or sending an email. If there are any errors, you can correct them by sending us the relevant evidence. You will need to go through some security procedures before gaining access to the information - this is all to protect you against fraud.

 

Contact details

If you have any questions about what you have read here, you can email us at sales@vapourmate.co.uk