Delivery Information

We understand that when customers order online they want a timely delivery of their order each and every time. We have structured our shipping to accommodate your needs by aiming for same-day dispatch of your goods when an order is placed before 2:30pm that day.

 
Delivery Method
Delivery Time
Price 
 
Orders placed before 3pm will be dispatched on the same day  
FREE UK delivery
Approx 2 - 3 working days 
FREE with orders over £25
Standard 2nd class delivery
Approx 2 - 3 working days
from £2.95 
Standard 1st class delivery
Approx 1 - 2 working days
from £3.50 
Special delivery next working day*
Next working day - Signature required
from £6.90 
Special delivery Saturday **
Only for orders placed between 3pm Thurs - 3pm Fri 
from £9.99
International track & sign
We no longer ship outside the UK
 

 

* If you choose Special delivery next working day your order will be delivered the following working day by 1pm. Not including weekends.

** If you need Special delivery after "2:30pm on Thurs to 2:30pm Fri", you must choose the Saturday service to ensure your order reaches you on Saturday.

Any items returned to Vapourmate by your local customs office will be refunded minus any postage costs incurred by ourselves. Any items that are seized by your local customs office will be the responsibility of the customer to resolve the issue.

We use Royal Mail for all our UK deliveries. All UK orders over £25 qualify for free delivery, and we also offer 1st class or Special delivery option for an additional price.

Additional charges apply to orders of £25 and under or international deliveries. After adding your chosen products to the shopping cart, you can easily check the shipping costs by simply selecting your country and entering your postal or zip code at the bottom of the page.

All orders are dispatch the same day if the order is received by 3pm Monday to Friday (excluding any Bank Holidays). All other orders will be shipped on the next working day.

Alternatively, you can choose Royal Mail Special Delivery. Select this option if you would like guaranteed next day delivery. Whilst first class mail will normally arrive on the following day, this is not guaranteed, so if your delivery is very urgent (a last minute birthday gift, for example) you may wish to select the Special Delivery option. Special Delivery also includes the added security of a tracking code and signed delivery.

Vapourmate Ltd

 FREE UK DELIVERY ON ORDERS OVER £25